
Encrypted Intake Stream


Operational Requirement: Test Logins Before Submitting

To preserve your 48-Hour Restoration SLA, remediation schedules are deployed the exact minute your credentials pass through this checkpoint. Submitting an incorrect or typo-ridden password instantly pauses your ticket and halts your site's deployment sequence. Please open an independent private/incognito browser tab right now, execute a successful manual login with your passwords, and copy-paste them directly below.

Secure Credentials Intake

Provide the isolated system tokens required for our response cluster to initiate malware extraction.

"*" indicates required fields

Your Details

Business and contact information

Business Name*

Full Name*

Email Address

Emergency Mobile Number*

Our engineer may call for real-time 2FA codes if needed

1. WordPress Core Access Profile

WordPress Administrative Login URL*

The specific backend access location path used to interface with your administrative console.

WordPress Admin Username*

WordPress Admin Password*

2. Host Infrastructure Infrastructure (cPanel)

Control Panel Type

Select the panel you use to manage your hosting.

cPanel / Server Control Panel Access URL*

Common URLs: cPanel: https://yourdomain.com:2083, Plesk: https://yourdomain.com:8443, DirectAdmin: https://yourdomain.com:2222

cPanel Account Username*

Often the same as your hosting account username.

cPanel Account Password*

OR provide FTP / SFTP credentials (if control panel not available)

FTP/SFTP Host

FTP/SFTP Username*

Often the same as your hosting account username.

FTP/SFTP Password*

FTP/SFTP PORT

Don't have FTP? Most control panels (cPanel, Plesk) can create FTP accounts. Managed WordPress hosts (Kinsta, WP Engine) provide SFTP credentials in their dashboards.

We only need ONE method of access. Control panel is preferred. All credentials are encrypted and auto-deleted after 7 days.

Operational Directive:*

I certify that I have verified these exact credentials are correct and active within the last 5 minutes, and I guarantee that I will be immediately reachable at the mobile number provided above to pass real-time verification codes when the remediation clock launches.

Please confirm the protocol below to proceed:*

I have verified that 2FA/MFA is temporarily DISABLED for these accounts, or I am ready to provide immediate authentication codes via phone/SMS when my engineer initiates the ticket


Asymmetric 256-Bit Socket Layer Encryption Enabled. Access strings are completely protected.

WebSecurityPro · An Internet Marketing Direct company · ABN: 84374653342

Privacy Terms Contact